time may end several seconds after you press usage will still count toward your allowance for the month when the service was used what charges are set by verizon? in addition to the cost of your plan or any features and administrative and telco recovery charge and we may also include other charges related to they are not necessarily related to anything the note that we may not always be able to notify you in advance of changes to these charges what is roaming? you're "roaming" whenever your wireless device connects to a network outside your coverage area or connects to another carrier's network which could happen even within your coverage limited or slowed when roaming how can i prevent unintended charges on my bill or block spam calls? many services and applications are accessible on provided by third parties that may offer the option to bill the charges to your verizon bill or other charges will be disclosed to you or the person using your device or a device associated with the purchaser chooses to have the charges billed offers tools to block or restrict these services and to block all billing for third-party services premium rate numbers verizon automatically blocks in the network many calls from telephone numbers that are not your service includes access to optional blocking tools for unwanted robocalls through our call filter service to which you may be auto-enrolled this service sends to voicemail many calls we adjust your spam filter preferences to block more robocalls for more info how and when can i dispute charges? unless you're disputing charges because your to pay all charges until the dispute is resolved you may call us to dispute charges to preserve your right to bring an arbitration or small claims case write to us at the customer service completed notice of dispute form what are my rights for dropped calls or interrupted service? customer and you lose service in your coverage area for more than 24 hours in a row and we're at these are your only rights for dropped calls or interrupted service billing and payments if you're a postpay customer and we don't get that company and may be higher than our late fee will be calculated at the maximum percentage we may require a deposit at the time of activation simple interest on any deposit at the rate the law any order to any amounts you owe us on any fee to have service reactivated your balance at any time before the expiration exceed $1,000 and you may be prevented from replenishing if your balance reaches $1,000 we may apply your payments to any amounts you may owe us if your earlier account replenishment sufficient funds in your account to cover your unused balance will be forfeited if your check or electronic bank payment to us account a returned payment fee that will be the lesser of $30 or the maximum allowable by law the substantive laws of pennsylvania shall be applied to disputes related to checks tendered as payment in full for less than the full balance due without regard to the conflicts of laws and rules assistance fee backup payment agreement when you identify the payment account or payment method that you want us to debit or charge in the event that your account is closed payment account or payment method for the you might continue to owe us for any of your obtain updated account information from your also affirm that you have the authority to approve all charges to that designated payment account or payment method what if my wireless device gets lost or stolen? postpay customer and your wireless device is used after the loss or theft but before you report and any other information you'd like us to consider keep in mind that you may be held responsible for the charges if you delayed reporting the loss to pay any charges you dispute while they are customer and we haven't given you a courtesy suspension of recurring monthly charges during until you replace or recover your wireless device whichever comes first what are verizon's rights to limit or end service or end this agreement? service or any agreement with you for any good breach this agreement or violate our prohibited that violates trade and economic sanctions and prohibitions promulgated by any us governmental or regenerate an rf signal without our permission; charges larger than a required deposit or billing use your service in a way that negatively affects temporarily limit your service for any operational or governmental reason am i eligible for special discounts? for a discount if you are and remain affiliated with an organization that has an agreement with us unless your discount is through a government from time to time to make sure you're still eligible we may adjust or remove your discount according remove your discount if your eligibility ends or be considered to have a material adverse effect on you disclaimer of warranties we make no representations or warranties of merchantability or fitness for a particular will not be negatively affected by network-related waivers and limitations of liability you and verizon both agree to limit claims against each other solely to direct damages that means neither of us will claim any damages damages include those arising out of a service account or device by others to authenticate access or make changes to a third-party and waiver will apply regardless of the theory of required to indemnify the supplier for the claim you agree we aren't responsible for problems you also agree we aren't liable for missed or limitations of liability that it imposes how do i resolve disputes with verizon? we hope to make you a happy customer but if there's an issue that needs to what's expected of both of us you and verizon both agree to resolve disputes only by arbitration or in small claims court as discussed agreement you are giving up the verizon.com 17
