refunds & exchanges you can return eligible items within 30 days of receiving your items for bedding returns cannot be processed without the original receipt review the full list of ineligible items and our refund policy below furniture items damaged through normal wear and tear original receipt - returns with the original receipt received within payment • gift receipt - returns with a gift receipt will be refunded in the form of a merchandise credit for the amount on the gift receipt • shipping & delivery fees - delivery fees are nonrefundable • prior purchases are not eligible for price adjustments • cash & check refunds - cash and check refunds over $100 for the remaining amount owed to you for returns of items purchased from your pottery barn registry we will gladly provide a refund or exchange within 90 days of your event privacy policy privacy policy is to inform you of what personal information we may the key rewards welcome offer 10% back in rewards for your first 30 days 5% thereafter price policy & sales tax all prices indicated in this catalog are valid only for catalog orders stores and on our website may vary from those listed in this catalog or in retail stores during the price guarantee period listed above merchandise total is charged for items shipped to the following states the sales tax is based on the location where the order was received shipping & processing charges include order totals up to $15.00 less that do not exceed 165 inches in length and girth can be shipped more information pestirfrien catalog mailing preferences vega great taste has its rewards apply for the pottery barn credit card to earn rewards when you shop across our family of brands.* order totals pay over time include on purchases of $750 or more standard apr thereafter qr code or visit thekeyrewards.com to learn more