refunds & exchanges you can return eligible items within 30 days of ineligible items and our refund policy below within 30 days of receiving your item will be refunded in the original form of of a merchandise credit for the amount on the gift receipt shipping & delivery fees - delivery fees are nonrefundable prior purchases are not eligible for price adjustments cash & check refunds - cash and check refunds over $100 we will gladly provide a refund or exchange within 90 days of your event or within price policy & sales tax all prices indicated in this catalog are valid only and other price changes may be made on our website or in retail stores during the tax on the merchandise total is charged for items shipped to the following states shipping & processing charges order totals include order totals include up to $15.00 includes large furniture items that exceed ups shipping restrictions mentioned catalog mailing preferences we want our catalog to be welcome in the key rewards you must provide your registered key phone number at checkout earned once an item is purchased in store or is shipped and billed purchases made with a private label credit card or co-branded sonoma wine club purchases are not eligible for rewards may apply your rewards toward promotions and sale items "rewards earnings are subject to the gold key rewards terms and made at williams sonoma stores during the first 30 days from account opening join for free as a member and earn 2% back in rewards across our brands apply for the pottery barn credit card and earn double brands for your first 30 days.** sherwin-williams get $15 off paint palette with sherwin-williams perfectly coordinates of curated colors and learn more about this exclusive offer at your purchase of $75 or more pewter cast distance agreeable gray alabaster modern gray evergreen fog truly taupe gentle grape