commerce shares that good customer service in for your business by mark lusky building loyalty how to showcase your excellent customer support in good and bad times debi knight ompanies providing consum- customer service during and after the covid-19 crisis can share their efforts with the rest of the world to further enhance marketing and sales one of the most credible and compel- ling ways to share your experiences is to develop thought leadership articles and even short videos documenting your appreciation of and respect for those who interview customers and detail their these with your marketplace customer-service thought leadership variety of timely and compelling topics including the following examples we all are learning lessons from the light on the importance of treating people scripted words such as “i apologize" through a new lens of empathy and our ongoing pledge to customers that support mark lusky owns mark lusky communications communications company