customer agreement & agreement also applies to all lines on your important information account and anyone uses your additional plan information month-to-month or two-year contract results from your purchase of an advanced device service address for each wireless service line to for service other than 5g home and lte home charges can add between 13% and 48% to your may include a federal universal service charge governmental charges and verizon surcharges customer agreement • our ability to make changes to your service or this agreement's terms our liability if things don't work as planned and how any disputes between us must be resolved in arbitration or small claims court my service your service terms and conditions are part of service plans or equipment protection services optional services you select are your service served by the network verizon owns and operates the current version of this agreement and the terms and conditions for your service are available and prohibited uses for calling and data services is described in the important plan information cancellation you can cancel a line of service within 30 days of accepting this agreement without having to pay an early termination fee as long as you equipment you purchased from us or one of our authorized retailers at a discount in connection you'll still have to pay for your service through no refunds will be granted after 30 days or if and information on returning your equipment my privacy accepting this agreement means that you also time and describes the information we collect have about how certain information is used responsibility to let the people who connect share information about their device and use of the service as described in our privacy policy if you subscribe to service for which usage charges are billed at the end of the billing period credit history at any time in connection with the service subscription or device payment installment any credit agency that gives us a credit report many services and applications offered through your device may be provided by third parties when you access and use third-party services including third-party services which verizon may make available as part of or in connection with of service and privacy policy issued by those third-party providers when using their services you should review their applicable terms and you agree that verizon and collections agencies that work on our behalf may contact you about or messages delivered by an automatic telephone contact number or email address you provide verizon will treat any email address you provide as your private email that is only accessible by you; you acknowledge that we may send you cellular device during permitted calling hours based upon the time zone affiliated with the mobile telephone number you provide what happens if my postpay service is canceled before the end of my contract term? agreeing to subscribe to a line of service either on a month-to-month basis or for a minimum time doesn't count toward completing your customer on a month-to-month basis for that line contract term results from your purchase of an upon completion of month 23 and will be $0 completion of month 23 and will be $0 upon will become effective on the last day of that your wireless device from an authorized agent or charges a separate termination fee if you purchased a device on a monthly should check that agreement to determine if you may have to immediately pay off the balance your mobile number and porting asked us to cancel your service for that number remain responsible for all fees and charges you won't be entitled to a refund of any balance please be aware that we may not be able to suspended or otherwise reserved and may not be able to be recovered can i have someone else manage my postpay account? on a device payment agreement based upon will be treated as modifications to this agreement can verizon change this agreement or my service? we may change prices or any other term of your and a change to your plan or this agreement has the line of service that has been affected within termination fee if we fail to negate the change after dispute resolution provision of this agreement such changes will not affect the resolution of any disputes that arose before such change my wireless device your wireless device must comply with federal communications commission regulations be certified for use on our network and be that we may change your wireless device's or how you've programmed or use your wireless own the intellectual property and software in the other data in the sim card remotely and without devices may be locked to work exclusively on the internet access all terms and conditions of such third-party and other internet security protections when accessing these third-party products or services and how you may block materials harmful to management practices for our broadband internet where and how does verizon wireless service work? unfortunately you can't get service if your device be aware that even within your coverage area many things can affect the availability and quality how does verizon calculate my charges? charges that you or any other user of your agree to pay all charges incurred by users of amount of time used or data sent or received we'll round up any fraction to the next full minute verizon.com 15