refunds & exchanges you can return eligible items within 30 days of receiving your receipt are issued as a merchandise credit at the current selling and our refund policy below customer service for furniture items original receipt - returns with the original receipt received within of payment • gift receipt - returns with a gift receipt will be refunded in the form of a merchandise credit for the amount on the gift receipt • shipping & delivery fees - delivery fees are nonrefundable • prior purchases are not eligible for price adjustments • cash & check refunds - cash and check refunds over $100 for returns of items purchased from your pottery barn registry we will gladly provide a refund or exchange within 90 days of your privacy policy purpose of our privacy policy is to inform you of what personal the key rewards welcome offer for your first 30 days 5% thereafter rewards* price policy & sales tax all prices indicated in this catalog are valid only for catalog but prior to the distribution of a new catalog are subject to price changes may be made on our website or in retail stores dise total is charged for items shipped to the following states and the local sales tax of the delivery destination is also charged all sales shipped to texas locations are made by williams- shipping & processing charges order totals up to $15.00 include pettiefrien great taste has its rewards apply for the pottery barn credit card to earn rewards when you shop across our family of brands.* large furniture items that exceed ups shipping restrictions catalog mailing preferences visi order totals pay over time include on purchases of $750 or more standard apr thereafter qr code or visit thekeyrewards.com to learn more