williams sonoma shipped direct from the vendor or items damaged through normal wear and tear final-sale items with prices ending in $0.97 or $0.99 cannot be returned international shipping we deliver to over 75 countries and offer pricing in more than 40 for orders totaling charge* up to $15.00 california for returns of items purchased from your provide a refund or exchange for the merchandise within 90 days of your event date is later the catalog for cooks allow 3-5 business days for standard shipping; to order 24 hours toll-free to order williams sonoma home 24 hours toll-free allow 10-15 business days for delivery to processing charges stated cover parcel post delivery prices & sales tax all prices in this catalog on the merchandise total is charged for and processing charges for states with an the local sales tax of the delivery destination is locations are made by williams sonoma dtc shipped to california locations are f.o.b delivery our shipping and processing charges are intended to compensate our company for handling and packing the managing related overhead and other items most purchases are shipped from our together do not always arrive in the same box custom-manufactured items shipped from the shipped from the supplier and will arrive within certain heavy or oversize items outside the contiguous 48 states or to foreign countries designer & business orders for williams sonoma home customer service next day delivery for an extra charge of monday-friday; orders placed friday-sunday shipped from the supplier or for out-of-stock items outside the united states fax your order anytime gift wrap not all items can be gift wrapped but we can print your gift message on the williams-sonoma.com shop online williams-sonoma.com & wshome.com furniture and selected other products receive of packaging and perform simple assembly charge is in addition to standard delivery and processing charges privacy policy occasionally we make portions of our mailing list available to carefully name and mailing address made available privacy policy is to inform you of what personal information we may collect from you and the choices you have regarding our use of and your ability to review and correct the personalized & monogrammed items items marked with can be monogrammed items cannot be gift wrapped or returned product availability retail availability may to confirm availability your local store gift cards gift cards may be redeemed at stores in the purchased in any dollar amount from $25 to $250 and arrive in the recipient's email in-box cards sent by mail arrive in an elegant package with your personalized gift message puerto rico shipping we now ship large furniture and oversize items to puerto rico there is an additional surcharge of $350 per your order confirmation and final charges once your order has been processed all purchases are subject to our at williams-sonoma.com williams sonoma credit card at williams sonoma online or in stores when you open and use a williams sonoma card catalog mailing preferences to select a catalog frequency that meets your ordering information great pride in the quality and craftsmanship of prompt replacement williams sonoma williams sonoma visa receipt or gift receipt is required for all returns be refunded in the form of a merchandise credit for the amount indicated on the gift and check refunds over $100 will be issued as credit card offers are subject to credit approval williams sonoma credit card accounts are issued by comenity bank international service association and used under license we cannot accept returns on food accounts and is in no way affiliated with or responsible for the key rewards program