williams sonoma shipped direct from the vendor or items damaged through normal wear and tear final-sale items with prices ending in $0.97 or $0.99 cannot be returned puerto rico shipping we now ship large furniture and oversize items to puerto rico there is an additional surcharge of $350 per your order confirmation and final charges once your order has been processed sales shipped to texas locations are made by sales tax is based on the location where the california the catalog for cooks for returns of items purchased from your provide a refund or exchange for the merchandise within 90 days of your event date is later international shipping we deliver to over 75 countries and offer pricing in more than 40 to order 24 hours toll-free to order williams sonoma home 24 hours toll-free delivery our shipping and processing charges are intended to compensate our company for handling and packing the managing related overhead and other items most purchases are shipped from our together do not always arrive in the same box custom-manufactured items shipped from the shipped from the supplier and will arrive within certain heavy or oversize items outside the contiguous 48 states or to foreign countries designer & business orders for williams sonoma home privacy policy occasionally we make portions of our mailing list available to carefully name and mailing address made available privacy policy is to inform you of what personal information we may collect from you and the choices you have regarding our use of and your ability to review and correct the prices & sales tax all prices in this catalog sales tax on the merchandise total is charged for nonfood items shipped to the following del processing charges states with and the local sales tax of the delivery customer service all chases are subj to our at williams-sonoma.com outside the united states fax your order anytime gift wrap not all items can be gift wrapped but we can print your gift message on the williams-sonoma.com williams sonoma shop online williams-sonoma.com & wshome.com store services personalized & monogrammed items items marked with can be monogrammed items cannot be gift wrapped or returned visit your local williams sonoma store to take expert classes or pick up an online order product availability retail availability may to confirm availability at your local store gift cards gift cards may be redeemed at stores in the purchased in any dollar amount from $25 to $250 and arrive in the recipient's email inbox cards sent by mail arrive in an elegant package with your personalized gift message for orders totaling charge up to $15.00 events and classes allow 3-5 business days for standard shipping; buy online pick up at store catalog mailing preferences to select a catalog frequency that meets your ordering information great pride in the quality and craftsmanship of prompt replacement allow 10-15 business days for delivery to processing charges stated cover parcel post delivery knife sharpening next day delivery for an extra charge of $26 you'll receive your item within 2 business days if friday; orders placed friday-sunday will arrive the supplier or for out-of-stock items product demonstrations receipt or gift receipt is required for all returns be refunded in the form of a merchandise credit for the amount indicated on the gift and check refunds over $100 will be issued as furniture and selected other products receive of packaging and perform simple assembly charge is in addition to standard delivery and processing charges learn more online we cannot accept returns on food